Users think waiting around for downloads and search engine results is boring and a waste of time.

Users think waiting around for downloads and search engine results is boring and a waste of time.

More than half the participants mentioned this specifically. “I love to enter into a site and get out then. I do not like to lull around,” one participant said. Somebody else complained about slow downloading of graphics: “I like to see one good picture. I don’t want to see a lot of pictures. Pictures are not worth waiting for.”

Study 1 employed a novel measure of participants’ boredom. Participants were instructed to pick a marble up from a container up for grabs and drop it into another container whenever they felt bored or felt like doing something different. Together, the 11 participants moved 12 marbles: 8 marbles while looking forward to a typical page to download, 2 while waiting for search results to show up, and 2 when unable to get the requested information. (Participants failed to always remember to use the marbles when they were bored). Continue reading “Users think waiting around for downloads and search engine results is boring and a waste of time.”